Prime Minister (PM) Imran Khan will inaugurate ‘Pakistan Citizen Portal’ today to address complains of the masses and get their feedback.
As per details garnered, the portal will be operated directly from PM’s office.
The portal is a simple tool that allows citizens to register themselves through an app and send their complaints to the concerned government departments. Every citizen whether he or she is in Pakistan or lives abroad can register a complaint online through an APP which would be run through beta android version. However, efforts are being made to include IOS version so that citizens having iphone can also register their complaints. The portal is expected to be launched by the Prime Minister on Sunday and a report regarding the status of complaints would be regularly sent to the premier. Complaints would automatically reach the heads of relevant departments who would take appropriate step to address the matter. The maximum time limit for addressing the complaint would be ten days. The system would be a replication of the portal successfully running in Khyber Pakhtunkhwa.
3760 federal and provincial departments would be linked with the portal and the letters had been written to all the provincial governments about the new initiative.
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